Overview You want to create a new user account. Solution Note #1: Customer Support is not allowed to create new users. Only root users or admins can do this. Note #2: Request for your limits if you wa...
Overview You may want to deactivate or even permanently remove user accounts that you don't need anymore. Solution There is no option in Lyris HQ to remove users from the user list. But once you make ...
Overview When trying to login to HQ you may see the following error message: Your account is disabled Solution You see this message because your account is set as Inactive in HQ. To activate an acco...
Overview For some of the users, you may face the List Settings menu item does not appear in the account. This article explains why and how to resolve this problem. Solution The reason why you can't se...
Overview Before creating a new user account you would like to know if any additional costs are involved and how much (if any). That depends on the limit of user accounts without extra cost configured ...